We always place our clients’ needs first, and this is reflected in the broad acknowledgement of the quality of the service we provide our investors.
We always strive to ensure that our advice, products and services are of the highest quality. For Candriam, trust, transparency, and a proactive approach are all essential factors in building successful long-term partnerships with our clients.
Candriam Investors Group is committed to building long-term trusted client partnerships based on Conviction and Responsibility. That is the reason why at Candriam we developed a Client Charter which faithfully reflects the values that are of importance to us and which we have particularly further developed since 2014, when those values became embedded in the Candriam name.
Candriam stands for: Conviction and Responsibility in Asset Management
Our commitments include keeping the client at the center of our business, which we have done for the past 20 years and our Charter is a testimony to this.
Backed by a parent company with whom we share long-term corporate values, we have a deep belief in client centricity. We always seek a strong client alignment and a positive impact on our stakeholders.
Very early on, Candriam set up a dedicated risk management department, now composed of a large team of experienced experts. The Chief Risk Officer is a member of our Executive Committee.
Providing a regular flow of pertinent information to our clients is one of our top priorities. We share our knowledge and expertise in a responsible, transparent and timely manner so that they can make decisions from a position of strength. We also regularly organise client events at which we discuss topics of interest such as our investment processes, market trends and original research.